assignment_returnReturn Policy

Returns & Refunds

Your satisfaction is our priority. Easy returns within 30 days.

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30-Day Return Window

You have 30 days from the date of delivery to return your item for a full refund or exchange. We want you to be completely satisfied with your purchase!

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Laboratory Use Disclaimer: Products are supplied for research purposes only. Opened or seal-broken vials cannot be returned due to safety regulations.

sync_altHow to Return an Item

1
Step 1

Contact Us

Email our team with your order number

2
Step 2

Get Authorized

Receive return label & instructions

3
Step 3

Pack Securely

Pack in original packaging

4
Step 4

Ship It Back

Use provided label to ship

5
Step 5

Get Refunded

Refund processed in 5-7 days

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Refund Processing

Refunds will be issued to the original payment method. Please allow 5-7 business days for the credit to appear in your account.

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Exchange Policy

To exchange an item, return the original for a refund and place a new order. This ensures the fastest service.

blockNon-Returnable Items

closeOpened peptide vials
closeItems not in original packaging
closeDamaged or used products
closeSale or clearance items

Still Have Questions?

Our customer support team is here to help with your return.

Contact Support